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Shipment and Return
Product Shipment Policy
Return and Exchange Policy
  • The product you ordered (leather jacket, leather coat, fur coat, etc.) will be delivered to the cargo within 6 business days at the latest.

  • No shipping fee is required for your orders. (Within Türkiye)

  • You will be constantly informed during the delivery and shipping process of your orders.

  • If you want to cancel your order, you can stop the process by contacting us within the first 3 hours.

  • In order to return the product you purchased (leather jacket, leather coat, fur coat, etc.):

    • Within 14 days from the date of delivery “Nero Leather & With the invoice issued to your name by "Fur" and a note explaining the reason for your return,

    • Returns must be made with the original box or packaging.

       should be done together.

  • Returns of products whose original box/packaging has been damaged, have lost their resaleability, and cannot be purchased by another customer are not accepted.

  • The shipping cost of the product you want to return will be covered by our company (for Turkey). To manage your return process, you can contact Nero Leather and find solutions in the easiest way for both parties.

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